Yes. We are a European company headquartered in Denmark. Our warehouse is located in a smaller town just outside Copenhagen, from where all orders are shipped.

We accept various payment methods, including credit cards (Visa, MasterCard, etc.), debit cards, iDEAL, Bancontact, PayPal, Klarna installment payments. You can also see the available payment methods during checkout.

You can find our contact information at the bottom of the website under "Contact," at the top of the page (on desktop) under "Need help?", or via our live chat. You can also email us directly at info@reliefr.com

To stay informed about our latest products, offers, and campaigns, you can sign up for our VIP customer club on Facebook or for our email newsletter. Enter your email address in the sign-up field at the bottom right of the website.

All discount codes are applied during checkout. If the discount isn't applied, please check the following: ensure you're using the correct code, confirm the discount code hasn't expired, and verify the correct products are in your shopping cart. If this doesn't solve the problem, please contact our customer service at info@reliefr.com or via the contact form on the website.

Our delivery time is usually 2-4 working days when you order before 11:00 on a working day.

We offer free shipping on all orders over €100. For orders under €100, shipping costs are €4.90 for pickup and €5.90 for home delivery.

We offer several delivery methods, all of which are visible during checkout. Currently, we use PostNL, DHL, and Point Relais, as we believe they offer the highest customer satisfaction.

Unfortunately, we don't currently have a physical store where you can pick up your order or view our products. If you're unsure whether our products are right for you, we offer a 30-day satisfaction guarantee. This way, you can always try them out.

If you want to return a product, please contact our customer service at info@reliefr.com or via the contact form on the website. We'll help you create a return label. Please note: Reliefr does not reimburse return shipping costs.

We apologize for the inconvenience. Please contact our customer service immediately, and we will arrange replacement or a return of the damaged or incorrect product. We may ask you to provide photos of the problem so we can resolve it as quickly as possible.

After placing your order, you'll receive a confirmation email with your order details, including an order number. Check your inbox and spam folder to make sure you received the email. If you didn't receive it, please contact our customer service.

Your order number is in the order confirmation email you receive immediately after placing your order. If you can't find it, please also check your spam or junk mail folder.

Unfortunately, we may not be able to change or cancel your order after payment has been received, as we process orders as quickly as possible. If you do need to make a change, please contact our customer service as soon as possible to see if anything can be done.

Because we have complete confidence in the performance and quality of our products, we offer a 30-day satisfaction guarantee on all products. In addition, there is a statutory two-year warranty in accordance with consumer law.

This warranty covers manufacturing and material defects, but does not apply to damage or defects caused by improper use of the product. In the event of a valid warranty claim, we will reimburse reasonable return shipping costs.

We offer a two-year statutory warranty in accordance with consumer law. This warranty covers defects in materials and/or workmanship. The warranty does not cover damage or defects caused by improper use of the product. In the event of a valid complaint, the company will reimburse reasonable return costs.

If you would like to exchange one or more products, please contact our customer service at info@reliefr.com or via the contact form on the website.

If you'd like a refund, please contact our customer service at info@reliefr.com or via the contact form on our website. We handle returns and warranty claims daily to ensure the best possible experience.

Once we receive the product in our warehouse, it usually takes about 10 business days for the refund to be processed and credited to your account.

Yes. A physical manual in English is included. It is also possible to receive a digital copy if the paper manual is lost. Please contact us at info@reliefr.com or via the contact form on the website.

Fodlux Pro uses advanced technology to specifically relieve chronic pain in the feet, back, and legs using heat and massage. This can help reduce pain and increase comfort.

Yes, the Fodlux Pro has a flexible foot massager suitable for all foot types. The device is designed to provide comfort and relief for a wide range of users.

It covers the entire back and the body you lie on. The neck area emits infrared light, and the rest of the mat provides heat and vibration massage.

We recommend about 15 to 30 minutes at a time. Many people use it once a day for optimal effect.

It has a pleasant and even heat function designed for comfort and relaxation.

Heel spur socks can relieve chronic pain by improving blood circulation, reducing swelling, and providing support to muscles and joints. They also help prevent further strain and discomfort.

If you have any further questions about our products, please contact our customer service at info@reliefr.com or consult our product descriptions. These typically contain extensive information on sizes, materials, instructions, and more.